Privacy Policy
Prosper respects your privacy
Your privacy is important to us.
This privacy statement explains what personal data Prosper collects from you, through our interactions with you and how we use that data.
This statement applied to Prosper’s interactions with you and the services listed below:
Personal Data we collect
How We Use Personal Data
How to Access & control Your Personal Data
Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or
individuals outside of Prosper. Personal Data That We Collect Prosper collects data to operate effectively and provide you with services best suited to your individual needs.
You have choices about the data we collect. When you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to deliver our services in full to you, the service delivered may be limited.
The data we collect depends on the context of the services you require to be delivered from our company, the choices you make, including protecting your privacy, and the products and
services you use. The data we collect can include the following:-
Name and Contact Data- We collect your first name and last name, e-mail address, postal address, telephone number and other similar contact data.
How we Use Personal Data
Prosper uses the data we collect for three basic purposes:
- To operate our business
- Provide our service to you
- To send communications to you
In carrying out these purposes we collect data to give you information about our services.
Providing and improving our products
We use data to provide and improve the services we offer and to improve essential business operations. This includes delivering our services, maintaining & improving the performance
of our Services and products, developing our customer service, conducting research and providing customer support. Examples of such uses include the following:
Providing Services- we use data to carry out your instructions with us and to provide our services to you.
Client support – We use data to provide customer care and support services.
Provision of Services – We use data to provide our services that have been agreed with you.
Service Improvement – We use data to continually improve our services to you.
Business Operations – we use data to develop, analyse and feed into business intelligence
that enables us to operate, protect and make informed decisions and report on the
performance of our business.
Communications – We use data we collect to communicate with you and personalise our
communications with you.
Reasons We Share Personal Data
We share your personal data with your consent.
We will access, transfer, disclose and preserve personal data, when we have a good faith
belief that doing so is necessary to:
Comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies;
Protect our customers, for example to prevent spam or attempts to defraud users of our services;
Operate and maintain the security of our services, including to prevent or stop an attack on
our computer systems or networks; or protect the rights or property of Prosper, including enforcing the terms
governing the use of our services;
How to Access & Control Your Personal Data
You can request to view, edit or delete your personal data by contacting our office, in
writing, at Prosper, Cobalt Business Exchange, 330 – 333 Cobalt Park Way, Newcastle upon Tyne, Tyne & Wear, NE28 9NZ
Cookies
Our website uses cookies which are small text files that originate from us and are stored on
your computer or website server. They do not retrieve information about you that is stored
on your hard drive and do not corrupt or damage your computer or computer files. They
help us identify website visitor behaviour and visitors’ particular preferences.
The table below explains the cookies we use and why.
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Cookie
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Name
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Purpose
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More information
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Google
Analytics
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_utma
_utmb
_utmc
_utmz
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These cookies are used to collect information about how
visitors use our site. We use the information to compile
reports and to help us improve the site. The cookies
collect information in an anonymous form, including the
number of visitors to the site, where visitors have come to
the site from and the pages they visited.
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an overview of
privacy at
Google
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Most web browsers allow some control of most cookies through the browser settings. To
find out more about cookies, including how to see what cookies have been set and how to
manage and delete them, visit ![]()
www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit
Credit Card details
Prosper will never ask for Credit Card details and request that you do
not enter it on any of the forms on the Prosper website.
External Sites
Prosper is not responsible for the content of external internet sites. You
are advised to read the privacy policy of external sites before disclosing any personal
information.
Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the
security of any information that you transmit to Prosper and you are
solely responsible for maintaining the secrecy of any passwords or other account
information. In addition other Internet sites or services that may be accessible through
Prosper have separate data and privacy practices independent of us,
and therefore we disclaim any responsibility or liability for their policies or actions. Please
contact those vendors and others directly if you have any questions about their privacy
policies.
Other Important Privacy Information
Below, you will find additional privacy information that you may find important.
European Privacy Rights
Prosper adheres to applicable data protection laws in the European
Economic Area, which if applicable includes the following rights:
If the processing of personal data is based on your consent, you have a right to withdraw
consent at any time for future processing;
You have a right to request from us, a “data controller” as defined in the law, access to and
rectification of your personal data;
You have a right to object to the processing of your personal data; and
You have a right to lodge a complaint with a data protection authority.
When we process personal data about you, we do so with your consent and/or as necessary
to provide the services/products you use, operate our business, meet our contractual and
legal obligations, protect the security of our systems and our customers, or fulfill other
legitimate interests of Prosper as described in the “How We Use
Personal Data” and “Reasons We Share Personal Data” sections above. When we transfer
personal data from the European Economic Area, we do so based on a variety of legal
mechanisms, as described in “Where We Store and Process Personal Data” below.
Security of Personal Data
Prosper is committed to protecting the security of your personal data.
We use a variety of security technologies and procedures to help protect your personal data
from unauthorized access, use or disclosure. For example, we store the personal data you
provide on computer systems that have limited access and are in controlled facilities held
within two locations within the UK. When we transmit highly confidential data over the links
to cloud apps into one app which your client can download.
Where We Store and Process Personal Data
Personal data collected by Prosper will be held securely and we take
steps to ensure that the data we collect under this privacy statement is processed according
to the provisions of this statement and the requirements of applicable UK & EU law.
Our Retention of Personal Data
Prosper retains personal data for as long as necessary to provide the
products and fulfill the transactions you have requested, or for other essential purposes
such as complying with our legal obligations, resolving disputes and enforcing our
agreements. Because these needs can vary for different data types in the context of different
products, actual retention periods can vary significantly. The criteria used to determine the
retention periods include:
How long is the personal data needed to provide the products and operate our business? Is the personal data of a sensitive type? If so, a shortened retention time would generally be
appropriate.
Has Prosper adopted and announced a specific retention period for a certain data type?
Changes to This Privacy Statement
We will update this privacy statement when necessary to reflect customer feedback and
changes in our services/products. When we post changes to this statement, we will revise
the “last updated” date at the top of the statement and describe the changes. If there are
material changes to the statement or in how Prosper will use your
personal data, we will notify you either by prominently posting a notice of such changes
before they take effect or by directly sending you a notification. We encourage you to
periodically review this privacy statement to learn how Prosper is
protecting your information.
How to Contact Us
If you have a privacy concern, complaint or a question for the Data Controller of Prosper, please contact us by using our Contact form for Prosper https://prosper.uk.com/contact/
Unless otherwise stated, Prosper is a data controller for personal data we collect through the services/products subject to this statement. Our address is Prosper , Cobalt Business Exchange, 330 – 333 Cobalt Park Way, Newcastle upon Tyne, Tyne & Wear, NE28 9NZ Telephone: 0191 280 5665